The Support Network at Warwick – OurWarwick
OurWarwick

The Support Network at Warwick

Hi everyone!

Today I wanted to talk a little bit about all the support networks in place at Warwick for educational, personal and financial issues as I have used some of the services and know of many people on campus who have too and there are some people who are unaware of how much help they can recieve with things so I think it’s important to know what’s on offer!

Personal Tutors – Your Personal Tutor is your first port of call for any issues (pastoral or non-pastoral) you are facing as they can give advice impartially and if you really need some time off to sort things out they are more than willing to help with that. You can ask them for feedback on your progress so far, anything you may be unsure about on your course such as module options, you can tell them about any issues that may impact on your ability to do work effectively and you can also ask them about more specialised help on matters such as mental health, financial matters or career planning.

Student Support Office – The issues students bring to Student Support may be practical (for example difficulties with accommodation or finances), emotional (family difficulties, homesickness), health-related (concerns about your mental or physical health, or that of another member of the University community), safety-related (concerns about security, harassment) etc. If you’re unsure of where to go for help, you can contact Student Support for advice in the first instance. They will help where they can, and if appropriate, they will signpost you to more specialist services within the University or externally.

Email: studentsupport@warwick.ac.uk

Tel: ***** *** ***

University Senior Tutor – The University Senior Tutor is an academic member of staff whom you can turn to in confidence for support regarding difficulties with your studies e.g. changing course, withdrawing, appeals, difficulties with your department etc. He is responsible for the personal tutor system.

Email: seniortutor@warwick.ac.uk

Tel: ***** *** ***

Counselling Service – If you can function well psychologically and emotionally, you are more able to function to your potential, both personally and academically. The University Counselling Service offers email counselling, face-to-face counselling, group therapy, self-help resources and specific issue workshops.

Email: counselling@warwick.ac.uk Tel: ***** *** ***

Careers and skills service – On the myAdvantage website, you can make an appointment to see a careers advisor, search for events and resources and search for vacancies for work experience.

Email: careers@warwick.ac.uk

Tel: ***** *** ***

Residential Life Team – The Residential Life Team works and lives alongside students in halls of residence and are a key part of the University’s welfare and support network. Contact your resident tutor in hall, if you have any difficulties or queries (from homesickness to accommodation problems, or anything else). If they cannot help you, they will refer you to someone else. If you do not live on campus, you can contact the Student Support office.

Mental Health and Well-Being Team – The Mental Health co-ordinators will identify support needs and reasonable adjustments, discuss strategies for managing student life, provide short-term support,provide information and, if needed, access to other services within the University and local mental health services, liaise with academic and other departments on behalf of students (where agreed), provide guidance on Disabled Students’ Allowances application, & arrange access to mental health mentoring for students in receipt of Disabled Students’ Allowances, where mentoring has been recommended.

The Wellbeing Adviser aims to:

  • Ensure any student with wellbeing concerns has a meaningful face to face contact in a timely manner to receive appropriate support and signposting.
  • Embed wellbeing in the culture of the University of Warwick to promote a healthy community.
  • Provide accessible resources and information to inform students and to enable them to take ownership of their own wellbeing.

The Wellbeing Advsier offers regular drop-in sessions in Student Support (see website).

Email: mentalhealth@warwick.ac.uk Tel: ***** *** ***

Nightline –Nightline is a student-run, confidential, and non-judgmental peer-to-peer support service. It is open from 9am – 9pm term time and nothing is too difficult or trivial to be worth mentioning. You don’t have to have a problem to speak to us. We do our best to be approachable and we don’t think less of people just because they want to talk; all, that’s why we’re here. Don’t worry if you feel uncomfortable discussing personal matters, because we won’t push you to tell us anything you don’t want to – but know that you really can talk to us about whatever you like and this will be held in the strictest of confidence.

Nightline also provide pregnancy tests, attack alarms, condoms, tampons, sanitary towels, drink spike testing kits, tea and biscuits for free.

Drop In: The Nightline building is located between Old and New Rootes.

Email: nightline@warwick.ac.uk

Tel: ***** *** ***

: ***** *** ***

Students’ Union Advice Centre – Visit the Student Advice Centre if you have a housing problem (off or on-campus; University or private), have academic problems and difficulties such as exams, wrong course, appeals and complaints, have immigration problems – such as entry clearance, family members and working, have money, debt and legal difficulties, or are not sure who to talk to or where to get help.

Email: advice@warwicksu.com Tel: ***** *** ***

Student Funding – Visit Student Funding if you want to know what financial support you may be entitled to, want to know more about the scholarships and bursaries, are having difficulty paying for your day-to-day living expenses, or have additional financial needs because you are caring for a child or have a disability.

Email: studentfunding@warwick.ac.uk Tel: ***** *** ***

So if you’re struggling with any issues at all, don’t be afraid to ask for help and seek out advice from any or all of these outlets available to you. Thanks for reading!

Kristie

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