Report & Support – OurWarwick

Report & Support

Aimee Cheung | Psychology with Education Studies Contact Aimee

Last term, Psychology arranged a Report and Support Training/ Information session. This was led by Susie Cleavery (thank you, Susie!), and it contained a lot of useful and reassuring information about the system. I thought that this would be helpful to share some of this and what to expect just to keep in mind if you should ever need to use Report & Support.

A statistic that was presented is that if someone reports a burglary, it takes 4 days for an outcome. For reports of hate crime offences, this takes an average of 25 days!

Unfortunately, hate incidents are not considered criminal offences until they become hate crimes and break the law (such as leading to assaults). Nevertheless, it is still important for these to be reported if possible and the university provides a system for this.


When you first go onto report and support there is a page with a bunch of resources for you to have a look at and to explore. Sometimes it can be quite difficult to work out what kind of incident has happened to you, and some of these resources may help you to work that out. There’s also some helpful guidance for you in supporting someone you know who may have experienced a distressing event.

Report and support allow you to report anonymously OR allow you to be identified so that an advisor can get in contact with you to discuss what happened. You can report an incident that has happened to you or one that you have witnessed happen.

If you want to report something and feel uneasy about it, it may be helpful for you to know what to expect. You can find a PDF documents of what questions you will be required to answer when reporting through Report and Support here:

If you choose to give out personal details, an advisor will contact you within 2 days (Mon – Fri) to allow you to discuss what happened. They are there to listen without judgement and provide you any additional guidance should you need any.

If you report anonymously, you will not be contact and will not be updated on any actions that are taken as a result of your report.


In this session it was emphasised that ultimately YOU decide what happens next and if you want formal investigations to be implemented.

HOWEVER, as there are with any serious reports, there may be an exception, particularly if it is believed that someone is a danger to you, themselves, or targeted groups. Any actions that are taken are only taken after weighing out the consequences of taking the action. Your safety and the safety of the community comes first.

For this reason, reporting anonymously may still trigger investigations (e.g.: To investigate repeated reports) although you will not be able to be identified.


Unfortunately, many people don’t report incidents that they deem not serious enough to or if they feel embarrassed, leaving certain scenarios to be under-reported. These behaviours should not be ignored, and people should be called out on them so that their behaviours are not validated.

Even if you choose to report anonymously, your reports may help to connect one event to another. In this case, this can help to identify any repeated offences. It is also important that the university is aware of what is happening on campus to protect the wellbeing of students and staff.


  • Don’t be a bystander. Even if it is making the report yourself on behalf of someone else, checking that they are okay if and when it is safe for you, or intervening appropriately (such as pretending to be someone’s friend to lead them away or calling out the behaviour directly if it is safe to do so).
  • Don’t risk your own mental health whilst taking disclosures. Make sure you get the support you need too if you feel that you would benefit from talking to someone for some guidance (such as your personal tutor or the Wellbeing team)
  • Never invalidate someone’s experiences. It’s probably one of the most damaging things you can do in these instances.
  • Remember that the number for campus security is on the back of your ID card in the case of any immediate dangers.

I would definitely recommend attending one of the Support Awareness Sessions:

Aimee Cheung | Psychology with Education Studies Contact Aimee

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